2ndLease is a rental marketplace which allows you to rent household items out to people in your community. We provide all the tools for you to rent out products such as inventory management system, payment processing, partner dashboard and debt management system. This way, you get to focus on what you do best - Supplying quality items!
I'm interested in listing my items
All agreements are month-to-month, meaning the customer can rent it for as little or long as they like.
Yes, as long as they are working fine, all you will need to do is clean them and you can list them with 2ndlease.
Your items are rented out to approved customers in your local community.
Yes, we're more than happy for you to transfer your partner account, as long as the new partner agrees to the same terms and conditions.
I've listed my item
Make sure that your appliances are clean and working so that when it gets rented they're ready for delivery.
Yes,renters can send you a message directly through the 2ndLease platform as an enquiry about your product. When a customer sends you a message via 2ndLease you will receive an email of the message where you can respond by simply replying to the email.
We have found that what drives orders most is variety. The broader your range is, the more likely you will suit the needs of renters out there. Secondly, lowering your prices will encourage competitiveness in your area. Lastly, we encourage your to share your listings in local Facebook buy swap sell groups or on the Facebook marketplace.
The simple answer is that the sooner you respond the better. The majority of our customers order with urgency, so it's important that you get in contact as soon as possible to see when they need their product.
To edit a listing, log into your partner dashboard and select the item you would like to edit. Select 'edit' make your changes and save the item.
There is no limit to how many items you can upload to the platform at once.
The golden rule is that the 12 month rental price will equate to approximately 12-months worth of rent. For example, a fridge that would sell for $480 would be listed at $40 per month. Whilst you get to make the final decision on pricing, we're here to help if necessary.
Each state has its own regulations around the testing and tagging of electric equipment. It is the partner's responsibility to understand and adhere to the local regulations.
I've received an order
Firstly, please ring the customer to organise a delivery time. If they do not pick up, make sure you follow it up with a text message. Then, double check that the products you're delivering are clean and working.
Yes, renters can send you a message directly through the 2ndLease platform to discuss the finder details of an order, delivery or product. When a customer sends you a message via 2ndLease you will receive an email of the message where you can respond by simply replying to the email.
Whilst doing your own deliveries can be a great way to earn additional income, we understand it might be difficult for some partners to do so. For alternative delivery arrangements, please contact email@example.com
The price you charge to rent your items should factor in the cost of delivering and collecting the goods during each agreement. 2ndLease can help you determine what area you wish to service to ensure its economical, typically 10km-40km from your home. Note: For deliveries with stairs or items that require two or more people, an additional fee is charged to cover this cost for you.
To make it friendlier to the customer, we factor the delivery price into the monthly rental. This boosts sales by making it more affordable.
If the goods are between agreement, you can remove their listing at any time via the partner dashboard. If the goods are under agreement you will have to wait until the end of the lease for them to be returned.
All 2ndLease renters have different needs and therefore different rental periods. However, we have found the average rental period to be around 10-12 months.
You are required to continue servicing the customer whilst they are renting your item. If your customer's appliance breaks, you are expected to repair or replace their item.
One of my orders is about to end
While we can't guarantee the future condition of the item, the renter is responsible for any damage or loss to the goods, aside from normal wear and tear. 2ndLease screens all of their customers to ensure that we only lease your products to credible renters.
If the good breaks not at the fault of the renter, we will immediately notify you to receive a course of action. Our general rule of thumb is that the value of the item is equal to approximately twelve (12) month’s rent. However in some cases, an items worth may exceed this value. In this case compensation from the renter would be similar to the items cost value.
If you're appliances are are returned in a state that is significantly worse then when you delivered the product, we can organise to charge the customer for an extra cleaning fee.
As long as you have a method of storage and delivery, alongside the ability to repair or replace any of your items that stop working, you're more than welcome to become a partner. We strongly recommend that partners with small inventories have backup products or are experienced in repairing.
As a partner it is your responsibility have both the goods delivered to the renter and returned to your address upon the renter's request for return.
Account and Payment
Payments are made to 2ndLease partners on a monthly basis, during the second full week of the following month. Partners will receive a monthly statement detailing the breakdown of their rented goods and income generated by each product.
We verify all of our customers to ensure we only rent out to those with a proven identity and sufficient credit score. However, in the case of non-payment 2ndLease has a collection management system to follow up the customer until payment is made.
Yes, 2ndLease's debtor management system is a comprehensive automatically follows up renters in the case of an outstanding payment.
Yes, 2ndLease takes a 20% processing fee for every delivery and rental payment. This is to compensate for all the features we provide to you, including inventory management system, payment processing, partner dashboard and debt management system.